SlotiFlow service terms

Bookings and business services

SlotiFlow provides scheduling tools and a marketplace. The business shown on your booking provides the service and determines its availability, prices, preparation requirements and cancellation policy. Check the selected service, staff member, location, currency and time before confirming.

Payments and deposits

Where online deposits are enabled, complete the payment through the displayed provider. A payment awaiting confirmation is not a completed payment. Check your booking confirmation and receipt. Businesses connect their own payment accounts for service deposits; SlotiFlow subscription payments are separate.

Changes, cancellation and refunds

Online changes are subject to the business's notice period and available times. Multi-service appointment changes may require contacting the business. Cancelling does not automatically refund a deposit. Read the business's refund information before paying and contact that business to request a refund.

Accounts and appropriate use

Provide accurate contact information, keep sign-in credentials private, and use accounts and reviews responsibly. Businesses should keep directory details, schedules and payment settings accurate and handle customer information only for legitimate purposes.

Support

Contact the business for service delivery, appointment arrangements or deposit disputes. Contact SlotiFlow support for account access, technical problems and concerns about marketplace listings. If a payment or booking result is uncertain, check its status before submitting again.